Sales Tax

No Sales Tax will be collected (except for shipments to New York). If your order is being sent to a NY address, your order will be shipped out at BEAUTY PROS NY warehouse, we recommend that you choose Standard Shipping, you should receive your order within 1 - 2 business days. We will gladly credit sales tax for resellers or government institutions. Just fax us a copy of your tax-exemption form with an address matching your order's billing or shipping address at: . Please include a copy of your receipt or your order number.

Our Return & Warranty Policy

For All Products Received Within The Last 30 Days: Your 100% satisfaction with our products and services is our top priority. To this end we take great care to only offers merchandise of the finest quality. Within your first 30 days of receipt if you are not completely satisfied with your purchase we will gladly accept your return no questions asked. At your request, we will either: · Replace or exchange the merchandise, or · Credit the purchase price to your original method of payment (credit card, debit card, less 15% for restocking and handeling. · Please note: We can only refund shipping costs if the return is a result of our error. There is a 15% restocking fee on all items returned. We want to make your shopping experience as easy and safe as possible.

PLEASE NOTE: Only purchases made through Beautypros.com can be returned. We do not accept any return requests for purchases made through other retailers?

How do I exercise my warranty?

Exercising warranties at Beautypros.com. is easy! Just give us a call between 9 AM and 6 PM Eastern Time Monday through Friday or email us anytime. Please provide the following information: · Your name (as it appears on your credit card · Your billing address · Order number · The most convenient time and means for us to reach you Our fee for warranty services are as follows. · Within the Continental United States (excluding Alaska, Hawaii and Puerto Rico): $9.95 · Canada: $29.95 (US dollars) · Alaska, Hawaii, Puerto Rico, as well as countries outside the US and Canada will be charged based on the typical freight rates for those areas. Please contact our customer service department to determine the appropriate rates

While you are always free to send your products directly to the manufacturer, we have done our homework and believe you will find our fees are lower than most manufacturers. We provide this service as a way of saying, "Thank you!" for shopping at Beautypros.com

Hassle-Free Return Procedure

Returns at Beautypros.com are easy. Just follow these simple steps: Please know every effort was made to ensure your products were packed with care and shipped according to your delivery requirements. We sincerely hope you had a positive shopping experience and will return to our store again soon.

Your 100% satisfaction is our top priority. To this end we take great care to offer merchandise of the finest quality. In the uncommon event that you may need to return one of your items for refund or exchange, please follow the instructions below.

Finally, we would love to hear about your experience with your products and shopping experience at beautypros.com.

100% Satisfaction Guarantee

If for any reason within the first 30 days of receipt of your order you are not completely satisfied with your purchase you may exchange or return your items for a full refund, less 15% restocking and handeling fee.

Warranty policies vary for products returned outside the first 30 days. Please check your product-specific warranty terms or call us if you have any questions. There is a $9.95 continental US processing fee for all merchandise returns outside the first 30 days. Canada, Alaska, Puerto Rico and Hawaii are $29.95. Returns for all other areas should contact our Customer Service Department for details.

If your merchandise was damaged in transit, please contact our Customer Service Department immediately at 631 223-3808

Return Instructions

1. Please email us at RETURNS@BTYPRO.COM or call at 631-223-3808

2. If possible, re-use your original shipping box and packing materials to carefully secure your merchandise.

3. Address your package to: Beauty Pros salon services Returns Department 51 wyoming drive Huntington Station NY 11746

4. For your protection we recommend you ship via UPS, insured Parcel Post, or some other traceable ship method. Be sure to keep your receipt!

5. When items are returned for exchange, your card will be credited and then re-billed for the new / exchanged item. Your credit card company may take up to 30 days to process your transaction; all transactions should be complete within one full billing cycle.