- About Us
WELCOME TO BEAUTY PROS SALON SERVICES
We are a family owned and operated wholesale company that supplies professional products for Salon use and resale, catering to Hair Salons, Hairdressers, Beauty Supply Stores and More…
Phone (631) 275-5024 9 a.m. and 5 p.m. (EST)
We are 100% committed to protecting your privacy online. We do not sell, rent, transfer or barter your personal information to any individual or company. We strictly use consumer information for the sole purpose of filling orders, providing order status, providing promotional information and enhancing the operation of our site.
No Sales Tax will be collected (except for shipments to New York). If your order is being sent to a NY address, your order will be shipped out at our BTYPROS NY warehouse. We will gladly credit sales tax for resellers or government institutions. Just email us a copy of your tax-exemption form with an address matching your order's billing or shipping address at. Please include a copy of your receipt or your order number
We recommend that you choose Standard Shipping. You should receive your order within 3 - 5 business days.
Our Return & Warranty Policy
Your 100% satisfaction with our products and services is our top priority.
We take great care to only offer merchandise of the finest quality.
Within your first 30 days of receipt if you are not completely satisfied with your purchase we will gladly accept your return no questions asked. At your request, we will either: · Replace or exchange the merchandise, or · Credit the purchase price to your original method of payment (credit card, debit card, less 15% for restocking and handling. · There is a 15% restocking fee on all items returned. Please note: We can only refund shipping costs if the return is a result of our error. We want to make your shopping experience as easy and safe as possible. Only purchases made through Btypros.com can be returned. We do not accept any return requests for purchases made through other retailers? How do I exercise my warranty? Exercising warranties at Btypros.com. is easy! Just give us a call between 9 AM and 6 PM (est) Monday through Friday or email us anytime. Please provide the following information: · Your name (as it appears on your credit card · Your billing address · Order number · The most convenient time and means for us to reach you Our fee for warranty services are as follows. · Within the Continental United States (excluding Alaska, Hawaii and Puerto Rico): $9.95 · Canada: $29.95 (US dollars) · Alaska, Hawaii, Puerto Rico, as well as countries outside the US and Canada will be charged based on the typical freight rates for those areas. Please contact our customer service department to determine the appropriate rates while you are always free to send your products directly to the manufacturer, we have done our homework and believe you will find our fees are lower than most manufacturers. We provide this service as a way of saying; "Thank you!" for shopping at Beautypros.com Hassle-Free Return Procedure Returns at Beautypros.com are easy. Just follow these simple steps: Please know every effort was made to ensure your products were packed with care and shipped according to your delivery requirements. We sincerely hope you had a positive shopping experience and will return to our store again soon. Your 100% satisfaction is our top priority. To this end we take great care to offer merchandise of the finest quality. In the uncommon event that you may need to return one of your items for refund or exchange, please follow the instructions below. Finally, we would love to hear about your experience with your products and shopping experience at beautypros.com. 100% Satisfaction Guarantee If for any reason within the first 30 days of receipt of your order you are not completely satisfied with your purchase you may exchange or return your items for a full refund, less 15% restocking and handling fee. Warranty policies vary for products returned outside the first 30 days. Please check your product-specific warranty terms or call us if you have any questions. There is a $9.95 continental US processing fee for all merchandise returns outside the first 30 days. Canada, Alaska, Puerto Rico and Hawaii are $29.95. Returns for all other areas should contact our Customer Service Department for details. If your merchandise was damaged in transit, please contact our Customer Service Department immediately at Return Instructions 1. Please email us at INFO@BTYPRO.COM or call at 631) 275-5024 2. If possible, re-use your original shipping box and packing materials to carefully secure your merchandise. 3. Address your package to: Beauty Pros salon services Returns Department 7238 NORWICH LANE BOYNTON BEACH FLORIDA 33436. For your protection we recommend you ship via UPS, insured Parcel Post, or some other traceable ship method. Be sure to keep your receipt! 5. When items are returned for exchange, your card will be credited and then re-billed for the new / exchanged item. Your credit card company may take up to 30 days to process your transaction; all transactions should be complete within one full billing cycle.